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Arrival and departure:

You can arrive and depart daily. Check-in time is after 15.00h; on departure check-out  time is until 10.00h.

Arrangement:

Above-mentioned prices are valid per night and per person including all services according to description. We charge you for supplementary city tax € 1.80 per person per night older than 15 years. Please understand that we cannot refund services not used by you.

Payment:

Cash, Visa, Mastercard or Maestro or bank transfer in advance

Pets:

Pets are not allowed in our hotel.

Deposit:

40 % from the whole amount until 10 days after the written confirmation of the reservation or credit card details for authorisation

Cancellations:

are valid only in writing. Until 3 months prior to arrival no cancellation costs arise, up to 14 days before arrival we charge 3 days, from 14 days before arrival or early departure we charge 90 % of the booked arrangement. The Austrian Hotel Contract Regulations 2006 are valid. Place of jurisdiction is A-6280 Zell / Ziller. We are pleased to inform you about the possibility of cancellation insurance at the European travel insurance.

Room request:

We are pleased to accept your room request. Please understand that confirmation of a definite room number or floor cannot be guaranteed.

Family Erhart No. 130 6281 Gerlos Austria Phone: 05284 5340 Fax: 05284 5340 4 Email: welcome@alpenherz-hotel.at